Report a Problem

Kingston Council Contact Centre in Guildhall 2

The best way to resolve council service issues or get problems sorted is by using the self-service options on the council website:  https://www.kingston.gov.uk/contact

If you can’t find what you are looking for, please tweet, call or visit the customer contact centre. The contact centre is open 9am to 5pm (10am opening on Tuesdays due to staff training) Monday to Friday. The centre is located in Guildhall 2 (the offices to the rear of the main Guildhall building), High Street, Kingston, KT1 1EU.

EMAIL:  You can contact Kingston Council with general enquiries on information@kingston.gov.uk.  If your enquiry is relating to any of the following please redirect your email to the appropriate email addresses below:

Council Tax / Business Rates – ctax@kingston.gov.uk

PCN/Parking Services – environment@kingston.gov.uk

Bins and Waste Services – environment@kingston.gov.uk

Housing Issues – housing@kingston.gov.uk

Planning – development.management@kingston.gov.uk

Roads, Pavements and Traffic – environment@kingston.gov.uk

Electoral Services – electoral.services@kingston.gov.uk

Registrations – registrars@kingston.gov.uk

Invoices – accounts.payable@kingston.gov.uk

KINGSTON COUNCIL USEFUL NUMBERS

  • General Enquiries – 020 8547 5000
  • Emergency Out of Hours – 020 8547 5800
  • Benefits – 020 8547 5001
  • Environment – 020 8547 5002
  • Housing – 020 8547 5003
  • Children & Schools – 020 8547 5004
  • Adult Social Care – 020 8547 5005
  • Leisure & Libraries – 020 8547 5006
  • Council Tax – 020 8547 5007

TWITTER:  @ContactKingston